Fares

All fares on this site are for a ONE WAY TRANSFER only and are inclusive of GST.

All fares are charged at a flat rate - one passenger, one seat.

• Additional charges do apply for transporting golf clubs, surfboards, bicycles, and excessive amounts of baggage. When making a booking, please ensure you inform our staff if you are taking any of these items as an allowance for extra luggage space will be required.
• All pick-ups from the airport are required to be pre-paid before we collect passengers. If you are booking a transfer from the airport only, payment can be made via a credit card over the phone, fax or email. Please note that an additional $5.00 transaction fee applies to all credit card transactions.
• Refunds will only occur in the instance where your scheduled flight arrival time into Sydney Airport is delayed to a time that does not suitably connect with our scheduled bus departure times. We require minimum 24 hours for cancellations.
• Our buses run to a timetable and our drivers, by law, must adhere to government regulated driving hours. If your delayed flight arrives at a time that doesn't suitably connect with our scheduled bus departure times, we are under no obligation to provide you with a pick-up at a time that is scheduled outside our operating hours.

Online Bookings

By using our online booking system you are not making a confirmed booking. However we will immediately send you an email informing you that your booking has been recorded in our system, with details regarding your flight, the estimated cost and your booking number.

Within the next business day your booking will be processed and you will recieve an additional email or a phone call to confirm the booking and to advise you of your pick-up time

Pricing

As you complete the online booking form the estimated cost of your booking is automatically calculated and displayed on the booking form.

Pricing is dependent on the suburb you are travelling from or to and the number of passengers.

Additional charges will be incurred for additional items such excess luggage beyond the limit the airlines allow, including such things as golf bags, skis, surfboards and bicycles. There is also a small surcharge if you wish to pay via credit card.

A surcharge is also charged for pick-ups from the airport, to cover our parking expenses.

Certain out of hours surcharges also apply for travel before 6:00 am and after 7:00 pm.

Please refer to our Booking Enquiry page for an estimate for a normal booking. If you will be incurring any surcharges for out of hours travel or excess baggage then please call us.

Cancellations

If you wish to cancel your booking we must receive a minimum 24 hours notice prior to your pick-up time, otherwise the full fare must be paid and no refunds will be given.

Refunds

Refunds will be made if your flight arrival into Sydney Airport is delayed to a time that does not suitably connect with our scheduled bus departure times.

Hills Airport Shuttle is not liable for and accepts no responsibility for delayed or cancelled flights and delays due to traffic and traffic accidents.

General Terms of Hire

• All pre-paid fares are non-refundable. Fares are fully transferable but will not be refunded in any circumstances. In the event of Hills Airport Shuttle not able to do the pick-up then it will be a decision of the management to refund any or part of the fares paid and/or offer a free shuttle service equal or equivalent to the value of the fare. In this instance Hills Airport Shuttle offers an open ticket for a period of up to 12 months.
• Hills Airport Shuttle does not accept any tentative bookings unless they are paid in full.
• It is the sole responsibility of the passenger to ensure that the correct details have been entered during the booking process and that any recommended pickup/drop off times are acceptable.
• It is the sole responsibility of the passenger to be at the correct pick up/departure point.
• It is the sole responsibility of the passenger to allow enough time for recommended airline check in.
• All personal items are the sole responsibility of the passenger and are carried on board the bus at their own risk.
• We are not a common carrier and reserve the right to change, replace or cancel any service at any time whatsoever.
• All schedules and services may vary subject to operating conditions and passengers should ensure airport arrival times are suitable for their flights.
• All schedules and services are subject to change without notice and the carrier assumes no responsibility for making connections.
• Hills Airport Shuttle accepts no responsibility for loss and/or damage to baggage or contents thereof whatsoever, whether such loss or damage may be due to alleged negligence or misconduct on the part of the carrier, its agents or servants or otherwise whosoever.
• Hills Airport Shuttle will not be held responsible for any loss incurred due to Sydney traffic conditions or from any other form of vehicle breakdown whatsoever.
• Hills Airport Shuttle will not be held responsible for any cost incurred whatsoever caused by any action outside its control, including cost incurred due to late flights, Sydney traffic, other industrial, civil or public actions.
• Should Hills Airport Shuttle meet its obligations in running services, paid or unpaid ticketed passengers who are unable to meet a scheduled service caused by influences outside the carriers control shall be deemed to be completed by the carrier, and as such, no refund or reimbursement whatsoever will be applicable.
• Hills Airport Shuttle Pty Ltd is owned and operated by A. Hamwi trading as Hills Airport Shuttle ABN 43 127 889 703